Contact Me
If you’re having trouble with my website or your order, please email info@freshwaterpurlfiber.com or use the contact form below. You should receive a response within 2 business days.
I ship out orders Monday through Friday, excluding federal holidays. Processing times for orders can be up to 5 business days but are often shorter than that.
Due to the nature of fiber products, all sales are final. Do reach out for troubleshooting if you run into any issues.